Return and Refund Policy
We at Murticollection are committed to ensuring customer satisfaction. If for any reason you are not satisfied with your purchase, please review our return and refund policy.
1. Eligibility for Returns
- You can return products within 7 days of delivery for a full refund or exchange.
- Items must be unused, in their original packaging, and in the same condition as delivered.
- Statues that are damaged or defective upon delivery are eligible for a replacement or refund.
2. Return Process
To initiate a return, contact our customer service at 9876543210 or email us at murticollectionstore@gmail.com with your order details. We will guide you through the return process
3. Refund Process
- Once we receive and inspect the returned product, we will notify you and process the refund within 7-10 business days.
- Refunds will be processed to the original payment method used during the purchase.
4. Non-Returnable Items
Customized statues and items purchased during clearance sales are not eligible for return.